Paco joined the team six weeks ago, and already it feels like he’s been here for years – he has just slotted right in, instantly developing an excellent rapport with his colleagues and our clients. With over 30 years’ experience in the travel industry under his belt, including starting his own travel agency, there’s little that he hasn’t done, so no challenge can throw him. In fact, this is the second time that Paco has worked for Ramblers Walking Holidays; back in 1987 he did a month’s work experience here as part of his course, and he has fond memories of that time.
So what has drawn him back? “I absolutely love the products – the destinations, the range of experiences available, the excellent organisation of the tours, and the company’s customer-centred values. The team is fantastic – so supportive and experienced, with in-depth knowledge of our tours – that’s great for our customers, of course, but also great for me in helping to develop sales.
“There is so much opportunity here, the scope of it really excites me. Our tours appeal to a wide audience, with holidays ranging from the cultural and more leisurely, through more adventurous destinations and experiences, to serious walking. Not forgetting our cruises, of course, a big growth area. There really is something for everyone, young or not quite so young! I am so much looking forward to meeting many more of our clients and finding them their ideal holiday.”
Paco is a skiing enthusiast – he has taken to the slopes in Switzerland, France, Bulgaria and Andorra, among others. As a native Spanish speaker, his favourite area in Spain is Asturias, closely followed by Catalonia and Galicia. But he has totally fallen in love with Latin America – following in the footsteps of his ancestors, but in a nice way, he says! It’s his dream to visit every country in Latin America, and he has already ticked off several. So if you want to know about Argentina or Brazil, just ask Paco!